We’re a people business.

Finding the right people for your project is what we’re good at. Very good at.

Tracey has been an absolute delight to work with. I know that she's completely on top of the project through her prompt, concise & professional communication and on top just a lovely person. I can't speak highly enough.

Kate McQuilkin, Immerse Strategy

Overall, it was great working with THN and I really appreciated the effort and consideration that went in to recruit the right participants for our project.

Emily Jones, Principals

Super recruitment again so thanks a lot for all of your efforts. It makes my job easier when we’ve got great people to chat to. The client was very impressed with the quality too.

Claire Martin, Added Value, Shanghai

Thanks so much for your fantastic service - it’s always great to work with you! The panelists were really cooperative and easy to work with – I don’t think there were any dramas at all. It was a long day but I believe we have gathered some very valuable data.

David Harris, Sanitarium

I just wanted to say what a delight it has been to work with you on this project. You have been nothing short of fabulous. Every step of the way you have been there, followed up and sorted it out. Thank you, thank you, thank you!

Vivian Rowden, Through The Looking Glass

A HUGE thank you for last night, some really fantastic respondents & incredibly diverse group of women. Thanks so much for making last night such a great session & our lives that bit easier.

Katie Lucas, The Lab Insight & Strategy

Thanks for everything, we couldn’t have done it without you, you guys provided more than quarter of the sample from amongst 10 different suppliers!

Soo Bahk, ADP Group

Kathryn did a great job taking the brief and filling the groups without any issue. She also did a great job collecting the homework and sending it to me in a nice organised format and provided frequent and clear updates which is much appreciated.

Lauren Gibbs, FiftyFive5

Tracey has really represented everything we look for from recruiters. She has been completely fabulous in checking on how things are going and working with us to find solutions whenever anything arises

Hannah Krijnen, Fiftyfive5

We are so happy with the amazing job Jacqui and Claire did recruiting so many groups, to such a high standard! We really appreciate you keeping us updated throughout the process, and for always striving for great participants, we really do notice the difference (as do our clients) and it makes our job so much easier.

Jac Doyle, Harvest Insights

The online communities were buzzing and it has been hard to choose respondents for the next research stage... since they have all been so good!

Belinda Heath, Real Ethnography

A huge thank you for all your help with the groups. Awesome job on the recruitment (particularly in Brisbane where we had a great creative bunch of brains!) All managed effortlessly by yourselves – and making our lives immensely easier.

Katie Lucas, Fiftyfive5

I thought you did a good job of recruiting to spec in a short time-frame; and given we managed to get the vast majority of people to carry out their Pinterest boards too, we were very pleased.

Ergo Strategy, Ed Elias

Amazing response! I am wrapped!! And so is the client! And the host is incredibly impressed at the engagement on this project... says it is his highest ever, mind you, a very engaging subject!

Gabrielle Zerafa, Nielsen

The project went really well overall! I always enjoy working with you guys and think the quality of your respondents are fantastic.

Steph Karayannis, Fiftyfive5

THN are a great team to work with, I’ve used them over a number of years now and they are my go-to partner for high quality respondents, project managers who go out of their way to make my life easier and guidance/advice on difficult consumer recruits.

Hannah Krijnen, Fiftyfive5

We were very happy with the recruitment – all the respondents were on spec, happy to join in and engaged. We appreciated the speed with which you recruited the groups and the professionalism of your staff.

Sara-Lee Been, Fifth Dimension

This project ran like clockwork and I really appreciated all the effort that went in to finding the right respondents and quickly responding to changes as they popped up. Also, thanks too for proactive communication throughout the project. The Human Network team always make me feel in the loop and up-to-date with where things are at. Love your work!

Bryony Ranford, brandtonic

I look forward to working with you again soon - you always make things nice and easy for me. It's wonderful passing things to you and feeling assured everything will be done to the correct specs.

Janice Armstrong, Colmar Brunton NZ

Again thanks for all your effort on the job – it was fantastic to work with you and your team… looking forward to the next one!

Ben White, Ruby Cha Cha

Last night's group was outstanding. The clients (all 6 of them!) were very impressed with the variety of people and how articulate and on task they were.

Susan Spanitz, InnoSense Consulting

I was very happy with how things went for this project. Tracey did a great job! This recruit was a bit out of the ordinary and it was handled really well. Tracey was also really great at keeping on top of the respondents throughout the running of the online community, we had a 100% completion rate which is fantastic. No complaints with how it went, would definitely use THN again!

Ellie Burton, Ruby Cha Cha

The respondents were fantastic last night, thank you so much! Everyone at BrandHook is raving about what a fabulous job you have been doing for us!

Sarah Bugden, BrandHook

Thank you! 94% recall rate, must be a new world's record!

Jodi, Ipsos

All went really well as usual thanks – clients were very happy with the ‘spot on’ participants!

Lana Bruskina, FiftyFive5

It was very successful indeed —in no small part due to your amazing recruitment. 100% amazing.

Rigas Harbilas, The Practice

I have to say, I worked with many recruitment companies in different states & regions, in terms of the level of quality and consistency, THN is the best by far! Well done!

Isabel Zhang, Nielsen

Thank you so much Tracey and the team at THN for always going over and above to not only recruit great respondents who are on spec and high contributors in the focus groups, but also help us pressure test our pre-tasks by actually completing the tasks yourselves by going to the store and taking pictures – we are so grateful!

Kim Braganza, Kantar Added Value

Excellent people in terms of respondents being on spec even to the segment level, being talkative and friendly, doing pre-work, and letting us into their homes. So massive thank you there. It really contributed to the success of the project!

Carina Serreze, Fiftyfive5

All the work prior to Christmas went really well. As always the team were highly organised and were a pleasure to work with. The recruit was excellent even when it was so close to Christmas. Thanks again to the team, I always know the project is safe hands with them!

Kate McQuilkin, Immerse Insight & Strategy

We could not have been more pleased. All the respondents were great, really engaged and open in the sessions. Our client was blown away with the groups and the level of detail we were able to get. Working with Claire on this was fantastic. Such a smooth process, I was kept up to date all the way through and was made to feel confident from the start. Nothing I could improve on at all.

NIKKI VAN DE SCHEUR

Role: Survey and IT Administrator

With a background in customer service roles, Nikki worked for Disney Online Studios for 3 years prior to life at The Human Network where she deftly dealt with all manner of child (and parent!). Having bid the unforgiving lights of the early morning train from Gosford to Sydney adieu, she happily joined the THN team in 2013.

Nikki is renowned for her good humour and logical thinking in every situation. Over her first couple of years with THN, she took our mantra of ‘finding the right respondent’ to new heights and regularly relished in that particular recruitment thrill of finding out that 100% of her on-spec consumers arrived on time! Her strong ability to translate all complexities of client RFQ through all phases from initial briefing call to achieving very successful project outcomes saw her build up a wealth of knowledge and move to a Senior Project Management role mentoring and training new team members.

With a keen interest in survey design and after attending a 3-day workshop in Boulder Colorado training with the Survey Gizmo team who supply our questionnaire software, Nikki has now stepped away from recruitment and is happily scripting and designing many of our surveys. When she’s not working on making our surveys as user friendly as possible, Nikki is also involved in a number of current THN strategic initiatives.


My three favourite websites are:

Realestate.com.au - to dream!

Gumtree - Selling something old that I don't need somehow makes me feel better about buying something new (that I also probably don't need).

Pinterest - I pin, I pin, I pin, and I never look at what I have pinned ever again… One day, I will make something I have pinned…. One day.


My little known talent is:

I can play a mad riff on the spoons!


My favourite quote is:

"I'm not superstitious.... But I'm a little stitious" - Michael Scott