Finding the right people for your project is what we’re good at. Very good at.
Thanks so much for your fantastic service - it’s always great to work with you! The panelists were really cooperative and easy to work with – I don’t think there were any dramas at all. It was a long day but I believe we have gathered some very valuable data.
Just wanted to say thanks for everything on this project. All the respondents were fantastic, despite a rather challenging screener and complex segments. You’ve been flexible, communicative and helpful at every step of the way and this has really reinforced everything I love about working with THN.
Excellent people in terms of respondents being on spec even to the segment level, being talkative and friendly, doing pre-work, and letting us into their homes. So massive thank you there. It really contributed to the success of the project!
Super recruitment again so thanks a lot for all of your efforts. It makes my job easier when we’ve got great people to chat to. The client was very impressed with the quality too.
I look forward to working with you again soon - you always make things nice and easy for me. It's wonderful passing things to you and feeling assured everything will be done to the correct specs.
THN are a great team to work with, I’ve used them over a number of years now and they are my go-to partner for high quality respondents, project managers who go out of their way to make my life easier and guidance/advice on difficult consumer recruits.
The online communities were buzzing and it has been hard to choose respondents for the next research stage... since they have all been so good!
Just wanted to say that the latest project you recruited (10 groups) was so great - we were super happy with the quality of the respondents and how articulate and on spec they were. Thanks again to you and the team for such great work!
Amazing response! I am wrapped!! And so is the client! And the host is incredibly impressed at the engagement on this project... says it is his highest ever, mind you, a very engaging subject!
I just wanted to say what a delight it has been to work with you on this project. You have been nothing short of fabulous. Every step of the way you have been there, followed up and sorted it out. Thank you, thank you, thank you!
It was very successful indeed in no small part due to your amazing recruitment. 100% amazing.
Again thanks for all your effort on the job – it was fantastic to work with you and your team… looking forward to the next one!
The respondents were fantastic last night, thank you so much! Everyone at BrandHook is raving about what a fabulous job you have been doing for us!
Thanks for everything, we couldn’t have done it without you, you guys provided more than quarter of the sample from amongst 10 different suppliers!
...These were some of the best respondents I've ever had. All were articulate and they all participated well.
Thanks for the respondents today. They were fantastic and exactly what I was looking for.
Tracey has really represented everything we look for from recruiters. She has been completely fabulous in checking on how things are going and working with us to find solutions whenever anything arises
Thank you so much Tracey and the team at THN for always going over and above to not only recruit great respondents who are on spec and high contributors in the focus groups, but also help us pressure test our pre-tasks by actually completing the tasks yourselves by going to the store and taking pictures – we are so grateful!
Thank you! 94% recall rate, must be a new world's record!
I have to say, I worked with many recruitment companies in different states & regions, in terms of the level of quality and consistency, THN is the best by far! Well done!
I know yesterday’s groups were a bit of a challenge for you to recruit, I just wanted to assure you that your efforts didn’t go in vain – they were an absolutely fantastic bunch of women and we got a lot from the group yesterday. Thank you for all of your work, we were really pleased with the recruitment and are looking forward to tonight’s group!
Once again, last night was a great group. Thank you so very much for all your hard work. I am again extremely impressed with all that you did.
We have been using The Human Network since 2007 to recruit panelists for our consumer tests and we have always found you to be helpful, cooperative and efficient.
Firstly I have to say a huge thank you for the respondents, they were great and right on spec. Everyone turned up, and in fact because everyone was ten minutes early last night we started and finished early.
29 November 2013
Anything but Standard!
So we’ve been called/emailed by an
extremely apologetic member of our panel explaining the exceptionally good
reason that they can no longer attend tonight’s focus group. So what does your
friendly THN Project Manager do?
[wonderful new client]
There has been one cancellation and
replacement for tonight’s group. Also, there’s been a cancellation and
replacement for one of the groups on Tuesday night.
Attached are the revised screening
responses with the new additions highlighted.
I hope the groups go well tonight!
efficient THN team member]"
Response from [wonderful new client]:
Efficient THN Team Member],
Just to let you know the two groups last
night ran well – we had full attendance, all were on spec and were nice bunches
of people – so an impressive start for our first time working with you guys!"
[rest of correspondence deleted because
we’re already blushing]
That’s right – not only do we recruit on
spec and nice people for your projects, we also keep you fully
up-to-date with any changes that may occur by providing the very latest
screening responses to you ASAP as part of our standard service. And if you happen
to be holding your research at group rooms, your Project Manager will call the
rooms 5 minutes prior to ensure everyone’s arrived on time (and we’ll chase
them if they haven’t!) – so you’re never out of the loop!
A full set of screening responses is just
one of the many ‘extras’ that we provide as standard, so if you’d like to know
what else we offer as standard that others may not, please don’t hesitate to
get in touch with me.